Legal

Privacy Policy

Last updated: March 2026  ·  Saskatoon, Saskatchewan

Plain English summary: We collect only what we need to run your family's dashboard and send your reminders. We never sell your data. We never share it with advertisers. You can ask us to delete everything at any time. We take privacy seriously because families trust us with their daily lives.

1. Who We Are

The Prairie Butler is a locally owned and operated family concierge service based in Saskatoon, Saskatchewan, Canada. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service.

Questions? Contact us at hello@prairiebutler.ca or (639) 638-3294.

2. What We Collect

We collect only what is necessary to provide the service:

Information Why We Collect It
Names (parents and family members) To personalize your dashboard and reminders
Phone numbers To receive your texts and send you reminders
Email address To send your login code and service updates
Schedule and event information This is the core of the service — your appointments, activities, reminders, and to-dos
Login code usage To authenticate access to your family dashboard

We do not collect payment card information directly — payments are processed securely by our payment provider.

3. How We Use Your Information

We use your information exclusively to provide and improve the Prairie Butler service:

We do not use your information for advertising, profiling, or any purpose unrelated to your service.

4. Who We Share Your Information With

We share your data only with the trusted service providers required to operate Prairie Butler, and only to the extent necessary to deliver your service. These providers are bound by their own privacy policies and data processing agreements.

We do not sell your data to anyone. We do not share it with advertisers. We may disclose your information if required by law or to protect the safety of our users.

5. Data Storage and Security

Your data is stored using enterprise-grade cloud infrastructure trusted by businesses worldwide. Access to your dashboard is protected by a unique family login code. All data is transmitted over HTTPS. We use a secure architecture that ensures no sensitive credentials are ever exposed in your browser.

While we take reasonable steps to protect your information, no system is completely secure. We encourage you to keep your login code private and contact us immediately if you believe your account has been compromised.

6. Your Rights

You have the right to:

To exercise any of these rights, contact us at hello@prairiebutler.ca or (639) 638-3294. We will respond within 5 business days.

7. Children's Privacy

The Prairie Butler is a service for families, and we do collect the names of children as family members in order to personalize your dashboard. We do not collect phone numbers or email addresses for children. Children do not directly interact with our service — all communication is through the parents or guardians who have subscribed.

8. Retention

We retain your data for as long as your subscription is active and for a reasonable period after cancellation (up to 90 days) in case you choose to reactivate. After that, your data is deleted. You can request immediate deletion at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the date at the top of this page and notify active subscribers. Your continued use of the service after changes are posted means you accept the updated policy.

10. Contact Us

Privacy questions, data requests, or concerns — we take this seriously.

Email: hello@prairiebutler.ca
Phone: (639) 638-3294
Location: Saskatoon, Saskatchewan, Canada